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Hi, I'm from Singapore and I bought this mouse on 16 Nov when it was first released in Singapore. I liked the look, colour, and design of this mouse, and the Bluetooth function worked flawlessly, but this is the worst mouse I've ever bought. What's the reasons:
1. Before opening the package of this mouse (and any other Microsoft Mouse), you cannot tell if the scroll wheel is smooth and frictionless, sticky and rubbery but lack tactile feedback, or with the tactile feedback that most mouse provides. This mouse provides the tactile feedback type scroll wheel.... In comparison, all Logitech mouse provide standard and consistent tactile feedback, except for the new MX/VX Revolution/Nano with MicroGear Scroll Wheel which can switch between smooth frictionless scrolling and tactile feedback scrolling. And you can tell that by looking at the box! Try it with any Microsoft Mouse you see on the shelf....
2. The scroll wheel is a hugh disaster! The spring loaded tactile feedback is so strong that within an hour of use, my finger is already in pain. Also, this scroll wheel has several design flaws. Firstly, scrolling down is relatively quiet, but scrolling up produces a distracting and annoying 'tack', 'tack', 'tack' sound that'll drive you nuts! Also, at a certain position when scrolling down, the scroll wheel will get stuck and I need to use even high force to 'jump' over the stuck position. This causes the web page to suddenly jump past the point I want to scroll to. I've used mouse from cheap unbranded make, I've used Logitech's mouse, I've used Labtec cordless mouse, and even A4Tech's mouse, but they all have a consistent and comfortable scroll wheel tactile feedback and never have such manufacturing flaws.
3. The Back button cannot be re-assigned to another function, even when I installed the latest Microsoft IntelliPoint 6.2 software. I couldn't even find support for this mouse from the list of mouse that this software supports! Although the mouse does not require any software to work on its own, installing the Microsoft IntelliPoint software provides features such as customising the scroll speed, and providing indication on battery strength. However, even choosing another similar mouse (the list of supported mouse in Microsoft IntelliPoint does not even have this mouse) with a customisable Back button does not allow me to customise this mouse's Back button. It's stuck to standard IE Back function!
4. Finally, the support from Microsoft totally sucks! Within a day of purchase, I used the microsoft support web site to complain about the mouse. I keyed in my mouse's product ID and it shows that the mouse I purchased qualified for on-line support. I then type out my unhappiness (as above) and demanded for warranty support to either repair, replace, or refund my purchase. I received an e-mail confirmation stating that Microsoft will reply to me on my submission in 1 business day. Guess what? 2 weeks later and I didn't even hear them fart! They have failed terribly on their on promise on customer support! (Microsoft, are you hearing us? We're the ones who paid your staffs' salaries, even your top managements' salaries and bonuses!)
I've used and liked Logitech products but has never experienced such poor design like microsoft's. Wonder what engineer they employed to design their hardware.
By the way, I threw in this mouse for free (even though it cost me SIN$74.90) when a buyer bought my laptop. Guess no hard feelings for me since I HATED this mouse so much! If I used it for another day, I'll damned sue Microsoft for finger injuries.
Microsoft see this? You ignored my compaint for the past two week and now I'm coming back to haunt you in ways you've never imagined. And don't contact me over my submission only now after you've read this review, cause your over 2 week's of fart definately stinks! I'll post my SIN$74.90 worth of review everywhere I could to nail your ass shut!
Buyers beware! Judge for yourself if my experience is the truth or I'm just trying to make a piss at microsoft....
Thanks!
Rating:  [1 of 5 Stars!] |
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